Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall, the used car sales Manger at Downtown Toyota in Brisbane, Queensland, is a prominent figure in automotive sales with a decade of experience. His journey in the industry is marked by significant achievements in sales, customer service, and team leadership. Haydn combines his extensive automotive knowledge with a passion for technology and photography, making him a multifaceted leader at Downtown Toyota.
In his role, Haydn has refined his skills in negotiation and customer engagement, utilizing advanced sales software to stay ahead in the fast-paced automotive market. His approach to sales is deeply customer-focused, ensuring that every client receives personalized service that makes their purchasing experience exceptional. Haydn's leadership extends beyond mere sales; he is dedicated to mentoring his team, fostering an environment of growth and excellence. Under his guidance, the pre-owned Sales Team has consistently exceeded their targets through innovative training programs and a collaborative team spirit.
Beyond The Showroom
Downtown Toyota, he dives into his hobbies with the same passion he brings to work. Originally from Cairns, Haydn loves capturing everything from the sprawling landscapes to the tiny wonders of nature through his lens. It’s his way of unwinding and appreciating the world’s beauty.
Sports have always been a big part of his life, too. From playing field hockey since he could walk to being a semi-pro umpire, Haydn has picked up more than a few life lessons on resilience and keeping cool under pressure—skills he uses every day when leading his team.
But it's not all about being on the go for Haydn. He treasures his quiet time spent camping and fishing, soaking in the tranquility of nature. These moments not only recharge him but also strengthen his connections with his young family and the community. Haydn values the friendships and ties he’s built over the years, enjoying a well-rounded life that balances the hustle of a busy dealership with the calm of suburban life and outdoor escapes.
What People Are Saying About Haydn
See What Our Customers Think
Sherryn West
Jun 10, 2025Thanks to the team at Downtown Toyota Morningside - Nav, Todd and Mel and thanks to Barry I believe and loving my new AWD BZ4X!
Rebecca Rose
Jun 10, 2025Ed went the extra mile for me when I came in to trade in my car for a used Corolla hybrid, and was extremely knowledgable about cars in general and I would recommend him to anyone. He efficiently got … Read More
Taylor Johnson
Jun 10, 2025Great service department, everyone is friendly, very knowledgeable and the workman ship is on point. Everything you want from a dealer. 10/10
Tania Smiley
Jun 6, 2025Ed listens to learn, matches the vehicle to your needs and budget. Joel was happy to give my daughter a look at the car after we had placed the deposit. Thanks to the team.
Paul Jolly
Jun 5, 2025It's good. Really good.
Heath Low
Jun 5, 2025Jon and the team at Downtown Toyota have been spot on with the ordering and delivery of my new car. If you are in the market for a new car, talk to Jon!
Bradley Perkins
Jun 4, 2025Friendly salesman, good communication and best of all vehicle delivered well before expectation. Will definitely be going back.
Tamerlan Van Alphen
Jun 4, 2025Ed and the team at Downtown Toyota have been absolutely fantastic, in helping me find the perfect car and getting it delivered.
Zenaida Sulit
Jun 2, 2025Highly recommended. Happy to pick up our car on their brand new showroom. Thanks to Leon and Todd. Bit of a wait but it's all worth it. Hopefully we will see you again. Cheers.
Nemesh Vallabh
Jun 2, 2025Was very pleased with Ed’s service at Downtown Toyota.
Nidup Dorji
May 31, 2025Just got my new car. Awesome company with awesome people, especially Ed and Daniel. Would highly recommend it.
Gary Forsdike
May 30, 2025Good service with friendly staff