Haydn Kendall: Steering Excellence at Downtown Toyota
Posted in Used Car Retail
Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall, the used car sales Manger at Downtown Toyota in Brisbane, Queensland, is a prominent figure in automotive sales with a decade of experience. His journey in the industry is marked by significant achievements in sales, customer service, and team leadership. Haydn combines his extensive automotive knowledge with a passion for technology and photography, making him a multifaceted leader at Downtown Toyota.
In his role, Haydn has refined his skills in negotiation and customer engagement, utilizing advanced sales software to stay ahead in the fast-paced automotive market. His approach to sales is deeply customer-focused, ensuring that every client receives personalized service that makes their purchasing experience exceptional. Haydn's leadership extends beyond mere sales; he is dedicated to mentoring his team, fostering an environment of growth and excellence. Under his guidance, the pre-owned Sales Team has consistently exceeded their targets through innovative training programs and a collaborative team spirit.
Beyond The Showroom
Downtown Toyota, he dives into his hobbies with the same passion he brings to work. Originally from Cairns, Haydn loves capturing everything from the sprawling landscapes to the tiny wonders of nature through his lens. It’s his way of unwinding and appreciating the world’s beauty.
Sports have always been a big part of his life, too. From playing field hockey since he could walk to being a semi-pro umpire, Haydn has picked up more than a few life lessons on resilience and keeping cool under pressure—skills he uses every day when leading his team.
But it's not all about being on the go for Haydn. He treasures his quiet time spent camping and fishing, soaking in the tranquility of nature. These moments not only recharge him but also strengthen his connections with his young family and the community. Haydn values the friendships and ties he’s built over the years, enjoying a well-rounded life that balances the hustle of a busy dealership with the calm of suburban life and outdoor escapes.
What People Are Saying About Haydn
See What Our Customers Think
Charmaine Mei
Aug 6, 2025Lovely people and really great service. Thank you for your assistance Josh. Will be back to look for my next vehicle.
Louise Flynn
Aug 6, 2025Downtown Toyota were very helpful in my recent purchase of a secondhand Mitsubishi ASX. The car was in great condition and ready to test drive as soon as I enquired. The showroom is clean and stocked … Read More
Jeremy Paterson
Aug 5, 2025Can’t fault the service I received today, however my car broke down last week and asked to have it towed there, I was told it would be two weeks before somebody could look at it. Two days later I phon… Read More
Abdul Dean
Aug 5, 2025Really appreciate Will and the Team at Downtown Toyota for their patience and professionalism to make the process easy for me to purchase a second hand vehicle. Highly recommend 👌
Matthew Dowling
Aug 4, 2025Kris and the team at downtown Toyota went above and beyond while I was in the process of purchasing a new vehicle. Highly recommended
Manu Rana
Aug 4, 2025I recently purchased a Toyota Camry Hybrid from Downtown Toyota, and I couldn’t be more satisfied with both the car and the overall experience. The Camry Hybrid is an excellent vehicle—smooth, fuel-ef… Read More
Steve Badenhorst
Aug 4, 2025I recently took delivery of our new Prado at Downtown Toyota The process from inquiry to test drive , finance and ultimately delivery was seamless, professional and predictable along the way Nav and J… Read More
Th3 Klown
Aug 3, 2025Todd, ed and josh helped me out so much with my new car, so happy and would recommend
Fiona Geldard
Aug 3, 2025Ed and Josh were so helpful and professional without putting any pressure on me to buy. I would highly recommend dealing with these guys. The whole process went so smoothly! I would have no hesitation… Read More
Wendy B
Aug 2, 2025Ed, Josh and Jess were professional, fair, (worked hard for our business) and a lot of fun to work with. Would recommend this sales team if you’re after a new or used Toyota. 5 stars⭐️ Happy customer!
Wendy Schonfisch
Aug 2, 2025Been 3 weeks of driving my new car absolutely love it thanks to Brooke and Emily for looking after me a truely amazing experience. Thanks for checking in with me again 🚗
Wendy B
Aug 2, 2025Ed, Josh and the team at Downtown Toyota were great to work with, professional, answered all my questions, helped me to find my RAV4 and were fun to deal with too.
