Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall, the used car sales Manger at Downtown Toyota in Brisbane, Queensland, is a prominent figure in automotive sales with a decade of experience. His journey in the industry is marked by significant achievements in sales, customer service, and team leadership. Haydn combines his extensive automotive knowledge with a passion for technology and photography, making him a multifaceted leader at Downtown Toyota.
In his role, Haydn has refined his skills in negotiation and customer engagement, utilizing advanced sales software to stay ahead in the fast-paced automotive market. His approach to sales is deeply customer-focused, ensuring that every client receives personalized service that makes their purchasing experience exceptional. Haydn's leadership extends beyond mere sales; he is dedicated to mentoring his team, fostering an environment of growth and excellence. Under his guidance, the pre-owned Sales Team has consistently exceeded their targets through innovative training programs and a collaborative team spirit.
Beyond The Showroom
Downtown Toyota, he dives into his hobbies with the same passion he brings to work. Originally from Cairns, Haydn loves capturing everything from the sprawling landscapes to the tiny wonders of nature through his lens. It’s his way of unwinding and appreciating the world’s beauty.
Sports have always been a big part of his life, too. From playing field hockey since he could walk to being a semi-pro umpire, Haydn has picked up more than a few life lessons on resilience and keeping cool under pressure—skills he uses every day when leading his team.
But it's not all about being on the go for Haydn. He treasures his quiet time spent camping and fishing, soaking in the tranquility of nature. These moments not only recharge him but also strengthen his connections with his young family and the community. Haydn values the friendships and ties he’s built over the years, enjoying a well-rounded life that balances the hustle of a busy dealership with the calm of suburban life and outdoor escapes.
What People Are Saying About Haydn
See What Our Customers Think
Roger Cordwell
Jun 22, 2025Hi Jon , Thank you again for all your help , I rang you last Friday and needed a car asap , 6 days later you delivered the goods on time as per usual. Don’t hesitate to ask for Jon when buying your ne… Read More
Brett Jones
Jun 20, 2025Will was most helpful. Thank you.
M V
Jun 20, 2025Fantastic service! Communication was perfect. Buying a car is not an everday experience and it can be daunting understanding all there is about finance, warranty and any extras. The staff here made th… Read More
Leah Stevens
Jun 20, 2025Ex and jess at Downtown were fantastic!!@ im so ecstatic with my purchase! What an amazing experience finding my dream car with this amazing helpful team!! Oh what a feeling!!!
Michael Bernard
Jun 19, 2025Great service and price.
Jason Fuller
Jun 19, 2025Ed was amazing very helpful and friendly.
Brian Daley
Jun 18, 2025Top care and service
Ann Ralston
Jun 17, 2025A terrific experience. So easy and professional. Josh was a pleasure to deal with.
Sukh Jaspal
Jun 16, 2025We visit Ed and Daniel today , we had a great experience , great service. Love it
Steve D
Jun 16, 2025We had a fantastic experience with Nav Chand when buying our new Prado 250 from Downtown Toyota. Nav was a complete gentelman, no hard sell or sugar coating, his knowledge of the vehicle was excellent… Read More
Mohsen Masoudian
Jun 14, 2025We just purchased a car here today. The staff were all very friendly and treated us well, and special thanks to Ed who gave us a very good deal.
David Rounsevell
Jun 12, 2025Congratulations to Downtown Toyota and staff. Purchasing was seamless and the delivery of my new Corolla was a delightful surprise skilfully arranged by Leon in the new premises. I am impressed by th… Read More