Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall, the used car sales Manger at Downtown Toyota in Brisbane, Queensland, is a prominent figure in automotive sales with a decade of experience. His journey in the industry is marked by significant achievements in sales, customer service, and team leadership. Haydn combines his extensive automotive knowledge with a passion for technology and photography, making him a multifaceted leader at Downtown Toyota.
In his role, Haydn has refined his skills in negotiation and customer engagement, utilizing advanced sales software to stay ahead in the fast-paced automotive market. His approach to sales is deeply customer-focused, ensuring that every client receives personalized service that makes their purchasing experience exceptional. Haydn's leadership extends beyond mere sales; he is dedicated to mentoring his team, fostering an environment of growth and excellence. Under his guidance, the pre-owned Sales Team has consistently exceeded their targets through innovative training programs and a collaborative team spirit.
Beyond The Showroom
Downtown Toyota, he dives into his hobbies with the same passion he brings to work. Originally from Cairns, Haydn loves capturing everything from the sprawling landscapes to the tiny wonders of nature through his lens. It’s his way of unwinding and appreciating the world’s beauty.
Sports have always been a big part of his life, too. From playing field hockey since he could walk to being a semi-pro umpire, Haydn has picked up more than a few life lessons on resilience and keeping cool under pressure—skills he uses every day when leading his team.
But it's not all about being on the go for Haydn. He treasures his quiet time spent camping and fishing, soaking in the tranquility of nature. These moments not only recharge him but also strengthen his connections with his young family and the community. Haydn values the friendships and ties he’s built over the years, enjoying a well-rounded life that balances the hustle of a busy dealership with the calm of suburban life and outdoor escapes.
What People Are Saying About Haydn
See What Our Customers Think
Nicolle Sharkey
Jul 10, 2025⭐⭐⭐⭐⭐ 5/5 – Couldn’t Be Happier with My 2025 Toyota Prado I recently purchased the 2025 Toyota Prado in black, and I couldn’t be more impressed. The vehicle is everything I was looking for — stylish,… Read More
Zoe Escriva
Jul 9, 2025Ed was great and is an absolute legend
Jody Harrison
Jul 9, 2025After 17yrs it was time to upgrade our old RAV4 and Jon made our experience just as good as our first experience with Downtown Toyota 17 years ago. From test drive with all the new modern gadgets to m… Read More
Keeley Wise
Jul 9, 2025Ben was awesome to deal with. Made the whole process super simple, easy and stress free. There was no stuff around and from first contact to pickup was only a matter of days. Highly recommend
Charles Lam
Jul 9, 2025Good services
Hazel Webb
Jul 7, 2025Recently sold a car to Downtown Toyota and the whole experience was incredibly smooth and hassle free. Ben was friendly, professional and made the process quick and easy from start to finish. Highly r… Read More
Simar Singh
Jul 7, 2025I had amazing experience.The customer service by brooke was outstanding, and the car was better what I was looking for.” “I was so pleased with the service.thanks brooke
Wayne Morris
Jul 7, 2025Great service and communication from the first phone call , we were kept up to date with every stage from order to manufacture to delivery, great to deal with .
Harno69
Jul 4, 2025We’ve had the pleasure of working with Jon twice now over the past 12 years, and as always, he continues to impress with his professionalism and expertise. Jon is our go-to person when it comes to pur… Read More
Kai Nichols
Jul 3, 2025I’d just like to thank John for making my first new car purchase very easy. He kept me informed the whole way through from placing the order to receiving my new SR Hilux
Devon Mc Millan
Jul 1, 2025Great experience dealing with Brooke, Todd & Mel through the process of buying our near new Hilux. Appreciated the communication and helpful answers to questions that the team provided. Never felt pre… Read More
Madison Wall
Jul 1, 2025Had a great experience with Jon from Downtown! Got a great price on my car, he helped with a trade, and the communication was also really good too. Loved working with him and will happily continue to … Read More