Haydn Kendall: Steering Excellence at Downtown Toyota
Posted in Used Car Retail
Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall, the used car sales Manger at Downtown Toyota in Brisbane, Queensland, is a prominent figure in automotive sales with a decade of experience. His journey in the industry is marked by significant achievements in sales, customer service, and team leadership. Haydn combines his extensive automotive knowledge with a passion for technology and photography, making him a multifaceted leader at Downtown Toyota.
In his role, Haydn has refined his skills in negotiation and customer engagement, utilizing advanced sales software to stay ahead in the fast-paced automotive market. His approach to sales is deeply customer-focused, ensuring that every client receives personalized service that makes their purchasing experience exceptional. Haydn's leadership extends beyond mere sales; he is dedicated to mentoring his team, fostering an environment of growth and excellence. Under his guidance, the pre-owned Sales Team has consistently exceeded their targets through innovative training programs and a collaborative team spirit.
Beyond The Showroom
Downtown Toyota, he dives into his hobbies with the same passion he brings to work. Originally from Cairns, Haydn loves capturing everything from the sprawling landscapes to the tiny wonders of nature through his lens. It’s his way of unwinding and appreciating the world’s beauty.
Sports have always been a big part of his life, too. From playing field hockey since he could walk to being a semi-pro umpire, Haydn has picked up more than a few life lessons on resilience and keeping cool under pressure—skills he uses every day when leading his team.
But it's not all about being on the go for Haydn. He treasures his quiet time spent camping and fishing, soaking in the tranquility of nature. These moments not only recharge him but also strengthen his connections with his young family and the community. Haydn values the friendships and ties he’s built over the years, enjoying a well-rounded life that balances the hustle of a busy dealership with the calm of suburban life and outdoor escapes.
What People Are Saying About Haydn
See What Our Customers Think
Matt Batzloff
Sep 1, 2025Seamless delivery and good customer service.
Yulria Oh
Sep 1, 2025I recently purchased a used Corolla from Downtown Toyota, and the experience was smooth and professional. Will was very helpful, answered all my questions, and made the process easy. I’m happy with my… Read More
Nadia Gilfillan
Aug 30, 2025We received our Rav4 today - thank you Downtown Toyota for making this experience very special. Jon has helped us from our first visit at Downtown Toyota with patience, knowledge and professionalism m… Read More
Leanne Stockwell
Aug 30, 2025Very happy with our new Toyota Rav John was really helpful and informative,kept us updated throughout the whole process Highly recommend
William Ellyett
Aug 29, 2025Such a good team, great communication and made buying a car too easy.
Tandin Penjor
Aug 28, 2025I am so happy to have got my car from Downtown Toyota. Especially huge thanks to Will for assisting us and making it a lot easier. The whole experience was amazing and first class. And also Todd and M… Read More
Hannaka Zakachard
Aug 27, 2025So nice to deal with such a personable and trustworthy team!
Ashleigh Ezzy
Aug 26, 2025Jon was very helpful, professional and easy to deal with. Thanks again , Jon!
Amy Mason
Aug 25, 2025I had the best experience buying my new car with Kris at Downtown Toyota. From my first giddy email interaction where I slowly realised they actually did have a new Corolla Cross hybrid in stock to dr… Read More
Kalana Demel
Aug 24, 2025We purchased a certified pre owned Toyota Yaris and Brooke was amazing in her service making the experience very easy for us from purchase to delivery. Overall a great experience.
Jude Lane
Aug 23, 2025Jon was a steady and reliable guide through the process of purchasing a new car. He was quick to respond to my enquiries, offered his tips from his experience in the industry at appropriate moments, a… Read More
Peter Drinnen
Aug 23, 2025Our experience with Downtown Toyota was a very positive one. Excellent communication and service and we are delighted with our new purchase.
